|
What are your commissions and fees？
 CB does not charge commissions. Prices quoted are inclusive
of our normal dealing spreads, which are Interbank dealing spreads
or less on all major currencies, including US Dollar, British Pound
(Sterling), Japanese Yen, Euro, Swiss Franc, Canadian Dollar, and
Australian Dollar. CB is compensated for its services through the
bid/ask spread.
What are your trading hours？
CB traders are available 24 hours daily from 1:00pm GMT Sundays
through 9:00pm GMT on Fridays, including most U.K. Holidays.
|
 |
Phone Dealing Procedure
1. Immediately state your ID and Password.
2. State your interest. Always be sure to include the number of
lots and the currency pair you are interested in.
Example: "I would like a price on 5 lots of Euro/Dollar."
3. The Dealer will then provide a 2-way price quote.
Example: "Euro/Dollar is 1.2855/58" (the first number
being the bid, the second the offer)
4. State your trade.
Example: "At 1.2855, I sell 5 lots of Euro/Dollar"
or "At 1.2858, I buy 5 lots of Euro/Dollar"
5. If you do not wish to deal at the quoted levels, simply say "Nothing
Done", hang up and call again later. Or, place a limit or stop
order at your desired level.
6. Remember: A price given is the dealing price at that time; haggling
is not allowed nor are Traders allowed to remain on the phone until
the price changes.
It is important to remember that Dealing Desk phone lines are reserved
for dealing/order purposes only, and that proper Phone Dealing Procedures
be observed at all times. All other inquiries, such as account issues
or general information, can be addressed through
Tel:+44870 486 7384
Fax:+44870 486 7385
|
|
What other services does CB offer？
CB's dealing software provides each client with a wide range of
trading tools, including technical analysis and charting, real-time
news feeds, real-time profit and loss analysis, and full back office
capabilities. CB's market professionals will also provide daily
FX commentary. Finally, account statements are sent at the beginning
of each month, and list all transactions for the previous month
by currency and value date, a summary of all current open positions,
and account balance as calculated at the close of business on the
last business day of the month.
What are CB's margin requirements？
CB's initial margin requirement for a standard account is US $500
on our minimum trade size of US $100,000.
CB's initial margin requirement for a mini account is US $50 on
our minimum trade size of US $10,000.
CB will only execute trades on margin if the client has sufficient
funds in his or her account.
Can I place a trade via e-mail？
No. We do not accept trades via email. You may place a trade online
or by calling
Tel:+4420 8123 2768
What is CB？
At CB, superior trading tools, 24-hour customer support, and a secure
online trading experience are all part of our commitment to offer
more to the individual investor.
CB’s accounts are classified as standard and mini. The mini account
is about 1/10 of the standard transaction volume, allowing lower
risk burden and initial investment as small as US$50. Therefore
it especially suits those who are new to FOREX trading.
How much money do I need to open
an account？
The minimum deposit to open a standard account with CB is US$2,500.
CB's minimum transaction size for a standard account is US$100,000
(or the equivalent), with a minimum margin deposit of $2,500 (at
200:1 leverage).
|
|
How do I open an account with CB？
Opening an account is easy. Simply complete the following three
steps.
1. Complete Application Online
You can apply online from our website.
2. Provide Photo ID
The appropriate photo identification in order for us to verify your
personal information.
U.K. Residents: One (1) form of photo ID, i.e. a driver's license
or other government-issued document that bears a photograph AND
provides proof of residence as represented on this application
Non U.K. Residents: One (1) forms of identification, including one
(1) photo ID (i.e. ID certification, Passport
etc.)
3. Fund Your Account
Once your account is open, there are three convenient ways to fund
your new trading account:
A. Credit Card
B. Wire Transfer
|
|
How do I know if my account has
been opened？
Once your account is opened, you will receive an email with your
username, password and instructions for accessing your account.
Please note that username's are only assigned after your account
paperwork has been approved and initial funds have been posted.
How do I fund my account？
Credit Card - The fastest way to fund your account Wire Transfer
What's the difference between
a demo and live trading account？
The only difference is that there is no capital at risk when trading
on the demo system. CB's demo system is fully functional and, more
importantly, the bid/ask rates available in the demo system are
the EXACT rates available to our live trading clients. The demo
allows you to see firsthand the consistent Interbank dealing spreads
offered by CB and sample the ability to deal instantly from live,
streaming quotes.
|
